Voice configuration
Vapi
Configure speech, model and voice providers, telephony, tools and assistant behavior.
Createting
Configure voice, models, knowledge and tools in Agent Studio. Use the same platform for phone agents and internal chat.
Createting vs Vapi
Build the agent. Not another operations stack.
Configure your models, knowledge and tools in Agent Studio. Run calls, delegate tasks and review results in Mission Control—without building another internal dashboard around your voice stack.
Decision model
How much do you want to build around the call?
Vapi gives developers a configurable voice runtime and specialized Assistants. Createting brings voice together with internal chat, workflows, specialist tasks and an operator workspace—ready to configure around your business.
Tools and actions
Vapi
Built-in, custom, code and integration tools connect Assistants to external systems.
Createting
Connect REST APIs, MCP, webhooks and functions. Add company knowledge and browser execution, with access scoped to the agent's work.
More than one agent
Vapi
Squads and handoffs coordinate specialized Assistants and pass conversation context.
Createting
Delegate research and follow-up as tracked tasks. Mission Control brings the results and pending approvals to your team in one place.
Repeatable methods
Vapi
Assistant instructions, tools and handoffs shape the conversational behavior.
Createting
Automate fixed steps with Pathways. Give agents reusable research or review methods with Thinkways, and choose which actions require approval.
Sources
Product documentation · September 2026
Why Createting
Spend your build effort on the job your agent should do.
Agent configuration, internal chat, workflow execution, specialist coordination and action review are part of the platform. Connect your systems and set the boundaries instead of creating each of those components separately.
Your first voice agent
Bring the voice use case you are building.
We’ll map the call, tools and follow-up work—and show which parts you can configure in Createting.
BUYER FAQ
Questions buyers ask before choosing Vapi or Createting.
Voice configuration, agent handoffs and the operational work around them.
Is Createting a Vapi alternative?
Yes, for teams that want voice agents and the surrounding operational platform together. Createting has its own voice runtime, internal chat, workflows and specialist agent coordination. A configured telephony provider is still needed for phone calls.
How does this differ from Vapi Squads?
Vapi Squads coordinate specialized Assistants through conversation handoffs. Createting also coordinates research, preparation and browser tasks outside the conversation, with results and approvals visible to your team in Mission Control.
Can Createting use our own tools and model providers?
Createting supports configured model routing and tools through REST APIs, MCP, webhooks and custom functions. Check provider support, credentials, resource scope and allowed actions for the intended deployment.
Are Vapi Workflows still available?
Vapi's documentation states that Workflows retired on August 18, 2026, with workflow creation and execution stopping August 19. Evaluate current Assistants and Squads rather than assuming older Workflow tutorials describe the current product.